Product Assurance Response Centre (PARC)

Business Digital Intelligence
Location United Kingdom
Our rapid response failure analysis support service and TechniCall technology helpdesk combine leading scientists with specialist facilities to help organisations overcome their engineering challenges
Overview

In today’s complex and dynamic technology landscape, engineering problems can come from anywhere without warning. But not all organisations possess the specialist skills required to overcome them in a timely fashion.

Our Product Assurance Response Centre (PARC) gives organisations access to the expert scientists, specialist laboratory facilities and commercial relationships required to succeed in a modern technology environment.

  • Over 100 leading scientists and engineers
  • Mix of physical sciences and digital sciences
  • Prototyping laboratories and clean rooms
  • Technology insertion laboratories
  • Collaborations with Universities and SMEs

Want to learn more about how we can help? Speak to our experts about your requirements.


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Speed of response
We aim to provide a prognosis within 24 hours to help organisations mitigate the business impact of engineering issues
Unparalleled access
Our multidisciplinary team is immediately available to customers, along with direct access to state-of-the-art facilities
Solution focused
We’re dedicated to providing customers with the most effective technical solutions while reducing both risk and cost
PARC expertise

Explore our range of skills and capabilities

Our team of engineers, chemists, metallurgists and material scientists possesses a wide range of skills and capabilities, including:

  • Metrology, chemical and physical analysis
  • Rapid troubleshooting expertise
  • Root Cause Analysis (RCA), proposals for remedial actions
  • Expertise in product environmental and safety issues
  • Legislation tracking, compliance assessment
  • Green technologies
  • Component, materials and processing specialists
  • Access to competent organisations for external services

For more information, contact the PARC helpdesk:
T: 01245 242000
E: parc.enquiries@baesystems.com

TechniCall

TechniCall: Technology helpdesk

Our on-demand TechniCall subscription service provides expert technology andengineering consultancy to help organisations solve their most pressing short-term technical issues.

The helpdesk portal gives customers access to the pooled expertise of more than 100 technologists and scientists within BAE Systems DI Labs – making specialist skills available when you need them most.


Key capability areas include:

  • Data and Information Processing: Image Analysis, Knowledge & Semantics, Advanced Information Processing, ML Engineering
  • Sensors: Special Projects (e.g. covert electronics), Communications (e.g. optical systems), Modelling (e.g. radar simulation)
  • Electronic Systems: Antennas & Electromagnetics, Optics, High Power (e.g. sources & storage)
  • Engineering Services: Mechanical (e.g. bespoke components), Engineering (e.g. manufacturing), PARC (failure analysis)

Whatever the issue, we aim to allocate a specialist that can meet a customer’s requirement within 24 hours.


For more information, contact the TechniCall Helpdesk:
T: 01245 242444
E: technicall@baesystems.com

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