Building the business case for greater cultural diversity in tech

Published
2025-09-17T14:05:54.299+02:00 21 May 2024
On World Day for Cultural Diversity for Dialogue and Development, Theresa Palmer, takes a closer look at cultural diversity in tech and catches up with members of Embrace, our Employee Resource Group supporting ethnic and cultural diversity
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There’s already a strong moral and business case for improving Diversity, Equity and Inclusion (DE&I) in the workplace. Organisations should, of course, reflect the societies they serve. But it’s not just about fairness. Time and again, studies have shown that companies with diverse skill sets – and therefore different ideas and approaches – perform better. McKinsey research into the impact of diversity confirms that such organisations see better results. Companies in the top quartile for racial and ethnic diversity in executive teams, for example, are 39% more likely to see financial returns above their national industry medians.

The case for encouraging a more diverse set of candidates to enter the tech and cyber security industry is clear. If successful, this could help alleviate skills challenges and drive DE&I strategies. However, there are significant obstacles to overcome.

Cultural representation in tech

Tech Talent Charter’s annual 2024 Diversity in Tech report – sponsored by BAE Systems Digital Intelligence – gathered data from over 700 UK tech signatories which together employ close to 977,000 people to highlight progress and set-backs when it comes to DE&I across the industry.

This years’ findings underline the disparity in self-reporting processes and the representation of minority groups across the industry. The report revealed: 

  • 25% of UK tech employees are ethnic minorities, 5% are black 
  • 22% of software engineers are ethnic minorities 
  • 14% of senior tech role holders are ethnic minorities

 

The ethnicity data, shared by over 140,000 tech employees, paints a complex picture. As stated in the report, it shows that there is: “a relatively high proportion of ethnic minority representation in tech compared to the UK workforce overall. However, this doesn’t tell the whole story because the tech ecosystem is skewed towards London, which has higher ethnic diversity, meaning that the benchmark for ethnic diversity in tech should be higher than the national average.”

While there is evidently some way to go, promisingly, Tech Talent Charter found that efforts to improve racial and ethnic diversity feature prominently across its tech signatories, with ethnic diversity now the second most-focused on area of DE&I after gender. For example, 73% of companies are collecting ethnicity data from their workforce and 63% are taking some sort of action to improve ethnic diversity.

“By learning about other cultures, we can question our own assumptions and biases, gain empathy and discover new ways to appreciate our friends, colleagues, suppliers and customers.”
Yatin Mistry, Senior Solutions Architect

Inspiring inclusion

As Yatin Mistry, one of our Senior Solutions Architects, highlights: By driving greater cultural diversity and “learning about other cultures, we can question our own assumptions and biases, gain empathy and discover new ways to appreciate our friends, colleagues, suppliers and customers.”

Our recent Driving Digital Diversity research also highlights a clear opportunity for the tech sector to hire from this talent pool. With 79% of the general public from Asian, Black or from other and multiple ethnic groups stating they’d  be interested in switching careers to pursue a job in technology, in comparison to 60% of those from white British backgrounds. So what can those working in DE&I, HR and community investment functions do to bring cultural diversity to the fore if it’s not already?

What can I do in the next 3 minutes?

Go out and speak to your people and listen to them

What can I do in 3 weeks?

Go and get the data Look at resources such as Tech Talent Charter’s ‘Diversity in Tech’ report for insights into industry benchmarks and gain access to DE&I tool kits. Understand the make-up of your company to pinpoint areas that require the most attention.

How can I make long term impact?

Put what you have learned into action – and measure progress Once you have done the research and identified your priorities, put a plan together that is repeatable, sustainable and scalable in order to drive change that lasts. Once you have your priorities, you can then set goals, but make sure they’re constantly measurable and assessed. If it’s not working tweak it. Don’t set it and forget it.

Bear in mind that you cannot boil the ocean, if you try to do too much too quickly then nothing can be achieved well. Try not to overwhelm yourself with it. You can’t do everything at the same time. It’s better to do a few small things well or one big thing well, learn from it and keep building on that progress. You can do things quicker once you get a process in place.

At BAE Systems Digital Intelligence, we’re committed to inspiring a culture of inclusion, equity and belonging. A culture in which people can authentically reach their full potential and see themselves reflected, supported and celebrated at all levels of our organisation.

The pillars of our approach are People, Wellbeing and Engagement. Through this, we strive for two key outcomes to gauge our success: measureable impact and things that just feel right. The result being the creation of a community where our employees feel as if they are valuable, contributing members of the team, and that they are respected for their unique abilities, experiences and differences.

Now more than ever, we as an industry need to double down on all aspects of DE&I in tech and beyond to buck the trend on slow and fragile progress. We must demonstrate it’s an exciting, supportive and inclusive industry that people want to stay in for the long term. To ultimately improve attraction and retention rates, we must show tech is for all.

To delve into the topic of cultural diversity more closely, I caught up with members of Embrace, our employee resource group supporting ethic and cultural diversity, as part of a discussion around building a business case for diversity. Hear from our colleagues first hand:

“Cultural diversity to me is not just about coexistence; it's about embracing differences, learning from one another and weaving a tapestry of unity from the threads of our varied traditions and histories.”


 

What does cultural diversity mean to you?

Growing up in Malaysia as a minority, cultural diversity feels like navigating a river with ever-changing currents. It's embracing my Indian heritage while being immersed in the sights and sounds of Malay weddings, Chinese New Year festivities and the melodic prayers of Friday sermons. It's attending a school where my friends spoke Mandarin, Malay, Tamil and English interchangeably, each language a gateway to a different world of stories and experiences. Cultural diversity meant celebrating Deepavali with my family at home while joining in the excitement of Hari Raya open houses with our neighbours next door.

Cultural diversity is about the subtle reminders of being different, like the curious glances or occasional questions about my customs and traditions. Yet, it's in these moments of difference that I found connection, as my peers eagerly shared their own cultural practices and eagerly embraced mine. Growing up as a minority in Malaysia taught me resilience, empathy and the beauty of finding unity in diversity. Cultural diversity to me is not just about coexistence; it's about embracing differences, learning from one another and weaving a tapestry of unity from the threads of our varied traditions and histories.

 

Why should companies recognise days like World Day for Cultural Diversity?

Recognising days like World Day for Cultural Diversity for Dialogue and Development is vital for global companies such as BAE Systems as it underscores the significance of cultural sensitivity and inclusivity in the workplace. In today's interconnected world, companies operate across borders, engaging with diverse cultures and communities.

By acknowledging this day, businesses affirm their commitment to fostering dialogue and understanding among employees from different cultural backgrounds. It provides an opportunity to celebrate the unique perspectives, talents, and contributions that each individual brings to the table. Embracing cultural diversity not only enriches organisational culture but also enhances creativity, innovation, and problem-solving. Moreover, it cultivates a sense of belonging and respect, leading to a more cohesive and productive work environment. Recognising World Day for Cultural Diversity serves as a reminder that promoting diversity and inclusion isn't just a moral imperative; it's also a strategic advantage for companies striving for global success.

 

Why is it important to foster an environment that embraces people from different cultures?

Embracing people from different cultures is important to me because it means seeing each person as they truly are. I know how hurtful racism and discrimination can be, and nobody should have to experience that. When we embrace diversity, we get to know each other's unique stories and struggles. It's about going beyond surface appearances and connecting on a deeper level. Stereotypes are like quick judgments our brains make, but they often lead us in the wrong direction. They make us judge based on assumptions instead of truly understanding people. By breaking stereotypes and embracing diversity, we can create a more inclusive society where everyone feels respected and valued.

“By learning about other cultures we can question our own assumptions and biases, gain empathy and discover new ways to appreciate our friends, colleagues, suppliers and customers. Open dialogue and mutual respect will help to attain inclusivity.”

 


 

What does cultural diversity mean to you?

It’s about embracing the variety of cultures, traditions, beliefs and perspectives that exist amongst our communities. To me it represents the opportunity to learn from one another, gain insights and celebrate both our shared interests as well as differences. 

 

Why should companies recognise days like World Day for Cultural Diversity?

It’s crucial to recognise this day to help promote understanding, tolerance and to bring social cohesion. By learning about other cultures we can question our own assumptions and biases, gain empathy and discover new ways to appreciate our friends, colleagues, suppliers and customers. Navigating cultural differences can be complex and there are many challenges people face to achieve equity. Open dialogue and mutual respect will help to attain inclusivity.

 

Why is it important to foster an environment that embraces people from different cultures?

To truly innovate you need to acquire ideas, experiences and viewpoints in addition to your own. This will help to build diverse teams that are representative of the communities in which we operate, and the customers that we deliver to. Bringing together a range of skills, talents and ways of thinking can help drive business success.

“We can learn so much from each other, and we don’t know all the things we don’t know. Having an inclusive work culture helps to bring people together that might not otherwise get a chance to spend time in each other’s company and brings different perspectives and ideas to the table.”


 

What does cultural diversity mean to you?

To me it means existing in an environment where not everyone looks or sounds like me, or has the same belief systems as me, and being able to appreciate those differences in an appreciative and respectful way.
 

Why should companies recognise days like World Day for Cultural Diversity?

It shows that the leadership value diversity, that they place importance on how people feel at work and the value that diversity brings to us.

 

Why is it important to foster an environment that embraces people from different cultures?

We can learn so much from each other, and we don’t know all the things we don’t know. Having an inclusive work culture helps to bring people together that might not otherwise get a chance to spend time in each other’s company and brings different perspectives and ideas to the table.

Abstract image promoting the Understanding the perceived barriers to a career in tech report
Driving Digital Diversity: Understanding the Perceived Barriers to a Career in Tech

Our first complimentary insight report is available to download now, covering:

  • The case for diversity
  • Top five perceived barriers to a tech career
  • Exploring the challenges facing minorities 
  • A pathway to greater social mobility
Diversity, Equity and Inclusion at BAE Systems Embracing difference - the best people for our business come from all sorts of backgrounds. Our focus on diversity, equity and inclusion helps us to find and engage the best people; embracing talent from all walks of life
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Theresa Palmer

Global Head of Diversity, Equity and Inclusion

BAE Systems Digital Intelligence