As we seek to extend Achieving Operational Excellence systemically throughout the supply chain, beginning in 2024, all of our Electronic Systems suppliers will be eligible to receive a performance scorecard.
The following changes to the Quality scoring factors will take effect starting in January 2024:
- Defects Per Parts Million (DPPM) (replaces Defects We Buy)
- SCAR Issuance
- SCAR Responsiveness (against a target of 90 days to corrective action implementation)
- Supplier Quality-Induced Factory Disruptions (impacts our ability to deliver to our customers)
| 2023 Supplier Performance | 2024 Supplier Performance | Why the Change? | ||||
|---|---|---|---|---|---|---|
|
Defects We Buy (DWB) (Pieces Inspected – Pieces Rejected) * 100 |
Defects Per Parts Million (DPPM) Total # of Defects *1,000,000 |
|
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Disruption Levels |
Quality Penalty Events | Penalty | ||||
|
|
SCAR issued Overdue SCAR Quality Factory Disruption Customer Escape Customer MRB Cyber Security CUI impact Counterfeit Part impact |
One Tier Two Tiers Three Tiers Three Tiers Three Tiers Four Tiers Four Tiers |
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Highlights
- No changes to Delivery Score at this time
- Rolling 6 month scoring remains
- Penalties are cumulative and carry for the rolling score period
- DPPM not retroactive
- SCAR Penalties effective January 2024 regardless of creation date within the rolling period
- Other penalties effective January 2024
- Quality Factory Disruption is a Supplier Quality issue that causes a Stop Ship/Work event or a Late Work Order issuance due to lack of conforming material availability
| 2023 Supplier Performance Scoring | ||
|---|---|---|
| Tier | Quality Score | Delivery Score |
|
Gold |
100% | 100% |
| Silver | 99.85% | 98% |
| Bronze | 99.55% | 96% |
| Yellow | 98% | 90% |
| Red | <98% | <90% |
| 2024 Supplier Performance Scoring | ||
|---|---|---|
| Tier | Quality Score | Delivery Score |
|
Gold |
≤233 | 100% |
| Silver | 234-6210 | 98% |
| Bronze | 6211-66807 | 96% |
| Yellow | 66808-308538 | 90% |
| Red | >308538 | <90% |