How digital technology can help embed business transformations Complimentary whitepaper

Published
2025-09-17T14:06:28.329+02:00 04 October 2023
Large-scale business transformations can often be expensive, difficult, and risky. From digital twins to chatbots, here’s how technology can make the change process less painful.
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Many organisations still rely on legacy information and technology systems to provide critical business functions. These systems, though essential for operations, tend to be expensive, difficult to maintain and unfit for today’s challenges.

Both public and private sector departments now face the pressing need to replace these outdated systems before they become insecure and uncompetitive. While this requires an obvious digital transformation, accompanying people and process changes are also needed for success in the modern working environment. This points to a wider business transformation that can’t be overlooked.

So, how can businesses streamline the change management approach in order to drive improvements to existing processes and systems, and most importantly, effectively embed wider business transformations? This is where emerging and established technologies can play a key role – potentially reducing both costs and the risk of failure

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This whitepaper outlines the challenges associated with business transformation and highlights how three key technologies – digital twins, augmented reality and chatbots – can be implemented to support the change management process.

Complimentary paper: How digital technology can help embed business transformations

Learn how you can enhance change management to deliver digital advantage using many well-established digital services.

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