Engaging our employees

Diversity and inclusion
The skills, capabilities and commitment of our people are critical to ensuring the long-term sustainability of our business and delivering the innovation needed to solve our customers’ complex challenges.
Effective engagement enables our employees to contribute to improving business performance and helps us to create an environment in which everyone can fulfil their potential.
 
We keep employees informed about what is happening across the business using a variety of media, including our intranet, email and employee app, through podcasts, newsletters, leadership blogs and trade union forums, and also through leadership briefings and team meetings where we seek to listen to employees’ views and opinions. Employees are encouraged to share their views through our channels and employee surveys. We also engage with trade unions in Australia and the UK and labour unions in the US. 

 

Listening to feedback 

Our people are our most important asset. They are critical to ensuring the long-term sustainability of our business and driving the innovation needed to solve our customers’ complex challenges. 
 
Effective engagement enables our employees to contribute to improving business performance and helps us to create an environment in which everyone can fulfil their potential.
 
We keep employees informed about what is happening across the business, including company results, major business decisions and other matters which affect them, using a variety of media, including our intranet, email and employee app, through podcasts, newsletters, leadership blogs and trade union forums, and also through leadership briefings and team meeting where we seem to listen to employees’ views and opinions. Employees have the opportunity to share their views through our employee surveys.
 
Approximately half of our UK employees are members of a Trade Union with approximately two thirds covered by a collective bargaining agreement. We retain excellent relationships and participation in regular information sharing and have established frameworks in place for managing employee and trade union representative participation and for more formal consultation inclusive of open dialogue with the CEO twice a year in the UK. We have agreements with unions and consultative bodies in countries where collective bargaining is standard legal practice. We report membership levels each year in the Annual Report.  
 

Employee Resource Groups 

In 2019, our leaders were active in role-modelling inclusion and supporting diversity celebrations, initiatives and events, in addition to embedding inclusive leadership as an everyday habit.
 
We actively encourage and support the development of Employee Resource Groups (ERGs) to foster a diverse and inclusive workforce. Our ERGs include: Gender (UK, US, KSA and Australia), Veterans (US), Disability (UK, US and KSA), Race (UK and US), LGBTQ+ (UK and US) plus Hispanic/Latino, Black/African American and inter-generational ERGs in the US.
 
We understand that people perform at their best when they feel engaged in the work they do and who they are doing it for, and feel fairly rewarded for their contribution.