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Insurance Insights

Expert briefing series
Keep informed with our Insurance Insights series - industry experts share their insights into hot topics and new technologies in the insurance space.
In the second briefing paper in our new series, Dan Gumpright, our global insurance product manager at BAE Systems, explores how chatbots and artificial intelligence platforms are transforming the way insurers interact with customers, taking the fuss and frustration out of policy admin and the claims process. 
If you’ve yet to embrace chatbots, you might be missing out on an opportunity. Dan draws on his experience and outlines the benefits to both customers and insurers. 

Download our new briefing "How chatbots are raising the bar for insurance customer service"


Download all of our Insurance Insights briefings below: