We have all worked hard to build a reputation as a responsible and ethical business.
Our commitment to responsible and ethical business conduct – as a Company and as individuals – underpins our reputation for being a trusted and reliable business. Our success depends on maintaining the standards of conduct that our customers, shareholders, partners and colleagues expect.
To do that, we need to have a shared understanding of what’s expected of us all and create an environment in which all employees feel they can ask questions and be supported in making the right decisions.
This conversation-based training offers everyone in our business an opportunity to consider some of the challenges we face in our workplace, focusing on those that are particularly relevant to each team.
In the scenarios – as in real life – the issues can be complex and the right answer may not always be obvious. Rich and open discussions about what the implications might be for individuals, our customers and the Company will help build the awareness and confidence we all need to raise issues and manage real situations when they occur.

Scenario 1 - Safety
Juan discusses with Mark the earlier near miss and whether he should report it.

Scenario 2 - Managing Information
Two weeks before Joy leaves the organisation, she is having an informal chat with one of her colleagues.

Scenario 3 - Workplace Bullying
Ray is discussing with Candice a recent meeting he attended with some colleagues and how it escalated with yelling and abusive language.

Scenario 4 - Quality
Mo is discussing with his colleague Sarah about their supervisor's latest instructions. He feels that they are cutting corners that could affect the quality and specification.

Scenario 5 - Fraud - Expenses
Emma and Matt are having a telephone conversation regarding reward and recognition for all the good work she has been doing recently.

Scenario 6 - Sexual Harassment
Selina is given advice on what to wear to a conference.