About Shared Services

About Shared Services

Shared Services
BAE Systems is home to engineering expertise, technical skill and ingenious people that keep the UK at the forefront of defence and security capability. 
We manage some of today’s toughest challenges, delivering the most complex programmes, which generate critical export growth whilst supporting thousands of advanced manufacturing jobs distributed throughout the UK.

To support such a uniquely complex range of operations, our Shared Services people are also hugely diverse. About half of our 1400+ employees are at 32 UK and overseas locations, in customer-facing roles, adding benefit and value to BAE Systems operations, technology, people and property. We are home to experts who are leaders in their fields.

By using a shared service, BAE Systems can concentrate on its core business, knowing its work is supported by our expertise.

Our shared capabilities include:


  • Real estate
  • HR 
  • Early careers and skills
  • UK recruitment
  • Insurable risk
  • Decision and analysis support
  • Enterprise IT Services

How we support our business


By using best practice and common solutions we help make business processes simpler, more productive and more cost effective. We support business areas across BAE Systems with processes including:

  • Finance support
  • HR services - including pensions, payroll and international secondment
  • Indirect procurement
  • Facilities management
  • Air shuttle services, including freight
  • Company-wide IT services
We use service level agreements to record and measure our service as well as implementing a robust customer satisfaction process. This helps us to drive continuous improvement through a passion for service excellence. We use external benchmarking to ensure that our cost, service and capabilities remain highly competitive.