"Adapting was difficult at first though, in part, because small things suddenly make such a big difference. We might think that things are accessible when actually they’re not. Shopping was and remains incredibly difficult. The internet certainly helps, and supermarkets have improved massively, but many shops - particularly clothing retailers - are still really difficult to access.
"In my workplace, minor changes to allow me to access rooms, to turn around in my wheelchair have a huge impact. But, in fact, it’s the small things in the day-to-day conversations that make a real difference. People taking the time to show some understanding, to offer help, to enable me to get involved. The physical environment might be far from perfect, but people who take the time to help can enable you to overcome so many things.
"I’d encourage people to look beyond the impairment. Don’t feel awkward about talking about it - have a conversation, get to know the person behind the impairment a little bit more, and remember that not all disabilities are clear and visible to see.”