It is very important that you keep us informed of any changes in your address. This allows us to keep in contact with you and ensures continuity of your pension payments. If post is returned to us undelivered we may need to temporarily suspend your pension for security purposes until you get in touch with us.
Members with SIPS benefits should notify the Administration Centre at Capita and all other members should notify the Pensions Service Centre of any change of address. You can find their details by going to the Contact Us section of this website.
We may need to contact you by phone so you should keep us informed of your telephone number, particularly if you are ex-directory.
If you wish to change the bank account that we pay your pension into, and you are not a member with SIPS benefits, you should complete the form on this page. Members with SIPS benefits can either complete the form on this page or you can notify the Administration Centre. You can find their details by going to the Contact Us section of this website. Please note that depending on when you submit your form any change may not be applied until the following month.
If you have been retired for less than five years and your personal circumstances have changed, we would encourage you to complete an Expression of Wish form. The form can be found on the page that relates to your benefits.