You will need your National Insurance Number and Date of Birth to register for MyPension. You will also need your Member Number, a Registration Code and Personal Identification Code. The Registration Code and the Personal Identification Code is provided by the Pension Service Centre. To obtain these two codes please ring 0371 384 2682, or +44 121 415 0816 if calling from overseas.
You will then receive a new registration letter which contains both the Registration Code and the Personal Identification Code and this will allow you to continue with your registration on MyPension. Once received please follow the instructions on the website
to register and log in.
The User Guide below will help you access and use the website and it is suggested that you read this before logging on.
What you can do on MyPension
The features available to you within MyPension include:
- Benefit modeller
- Instant pension benefit quotations
- Copies of annual benefits statements
- Access to personal information
- Useful information and links
Before using the instant pension benefit quotations please refer to the section 'Viewing the Estimate Results' in the User Guide below. Due to pension rule complexities any pension estimates provided are indicative. If you are about to make an important decision such as considering early retirement you should not rely on this information and you should contact the Pensions Service Centre
to obtain a formal quotation.
Creating your Login details
Set up Two-Factor Authentification
How do I change my password?
How do I change my Security Question and Answers?
What if I have forgotten my password?
What if I have forgotten my User Name?
Viewing the Estimate Results
Accessing your information – multiple records
Can I update my personal details, such as my address?
What is the 'no liability' period of membership I see when I log in?