BAE Systems

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For the last decade, collaboration between Zurich and BAE Systems has been founded on a shared vision for the role of data in fighting fraud
 
 
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With a large public authority customer base

and fraud MO’s expanding increasingly into

new product lines, Zurich was determined to

build a new solution which could identify

organised and other fraud types for its

commercial customers.

 
 
£5m

New frauds identified

500

Claims investigated

80%

Conversion rate

“Through intense collaboration, we’ve created a solution which has significantly exceeded our expectations and that will act as the cornerstone of our fraud strategy.”

 

Scott Clayton, Head of Claims Fraud, Zurich

Addressing four key challenges
 
  • Shaping an entirely new approach to analytics for the commercial insurance arena


  • Minimising false positives whilst future proofing counter fraud defences


  • Gaining valuable insights despite data quality in the commercial insurance world being notoriously poor


  • Tackling rule setting challenges, where solutions leveraging social networking analysis and network building have traditionally been based on the simpler retail motor experience


 
 
A solution inspired by partnership
 

The partnership between BAE Systems and Zurich has delivered a NetReveal solution which applies market leading

social network analysis technology to detecting fraud networks across all product lines. On a daily basis the tool refers a mix of casualty, property and motor claims and networks from a variety of customer types for review.

 

In just over a year, Zurich has seen a positive impact to fraud detection with £5m of new frauds being identified associated with a range of fraud types. In total, over 500 claims have been identified and investigated. 

 

 
 
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“At the heart of our counter fraud commitment is the aspiration to maximise the detection of fraud. This objective delivers financial results and helps to protect both

our business and our municipal/commercial customers. This result could not have been achieved without months of close partnership with BAE Systems. The meeting

of minds between our experienced fraud analysts and their technical product experts

has delivered something that has exceeded everyone’s expectations and had a fundamental impact to our ability to fight fraud.”

 

Scott Clayton, Head of Claims Fraud, Zurich

 
 
Download the full Zurich Case Study
 
 

 
 
 
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