"The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking"
– Albert Einstein
COVID-19 has driven our nation to think differently about what kinds of work must be done in person and, while the challenge is upon us now, this experience may be a turning point for many organisations as they realise the potential of flexible work.
We sat down with Madeline, to explore how her team has pivoted from a traditional, on-the-ground workforce to working remotely to continue delivering through COVID-19.
Traditionally her team, known as the P3 Mission Systems Support team, works in the office with desktop computers and all essential resources on site. However, with the pressing need to think about how we could continue to deliver and our Customer working from home, Madeline and her team hit fast-forward and began creating new processes. They quickly mobilised to empower members with the resources to work remotely and explored with our Customer how this new way of working could unfold using teleconferencing while working towards the creation of a discussion-board platform.
The P3 Mission Systems Support team BAE Systems Australia provides maintenance and support services to the P3 Surveillance and Response Systems Program Office.
“It’s been challenging to find a regular drumbeat and navigate all the changing obstacles. We’ve worked with the Commonwealth to adapt how we work to suit what works best for us while still delivering for the program.”
The challenge and complexity of COVID-19 offers a unifying common goal, keeping people safe. Finding new ways to communicate has been essential as the team explored how to stay connected with daily stand-up meetings and virtual chats with the Customer. “What I enjoy the most about my work is the collaboration, not only with my team but the Commonwealth as well” said Madeline.
“We have a really good working relationship, where it’s open and honest. That is one of my favourite parts of my job
The movement towards flexible working arrangements is not new to BAE Systems with them already embedded into the culture. However, there has and will always be projects and teams who are needed on site. “Talking to our Customer, I think they had always intended on moving towards a more flexible arrangement for the P3 project and, in this case, the situation hasn’t afforded the time for a structured roll-out but it is actually working really well.”
There has been some massive learning says Madeline.
“I am really proud of my team. I think they have been really adaptable to the changed environment and committed to making sure that whatever solution we come up with works well for the Customer.”
The impact of COVID-19 has offered a unique opportunity for the team to show how we can continue to deliver on our commitments while leaning on flexibility more than usual.