BAE Systems Detica will be responsible for delivering the FCO’s end to end ICT services through managing its ICT suppliers, such as Vodafone and desktop supplier Computacenter, as well as delivering efficiency savings and enhanced user experience in line with FCO’s ICT strategy. The contract covers a global network of over 260 FCO posts around the world, improving and maintaining continuity of critical systems to help the government organisation reduce ICT costs by up to 40 percent.

The Government set out an ICT strategy focused on making Government technology cheaper, more transparent, more innovative and flexible. As well as delivering cost savings to Government, this framework supports the Cabinet Office’s drive to buy and manage goods and services more efficiently and effectively, opening up the market to a wider range of UK suppliers.

BAE Systems Detica was selected as the FCO’s service management integration partner because of its understanding of the FCO’s strategic vision, its collaborative approach to managing the FCO’s suppliers, as well as its experience in managing complex IT delivery within highly secure environments.

Martin Sutherland, Managing Director of BAE Systems Detica, commented:

“We’re delighted to be working in partnership with the FCO to manage a truly global IT service.

“Being selected in the face of strong competition from large global IT players demonstrates our ability to take responsibility for large scale complex ICT services on behalf of our clients.  We are drawing on the wider capability within BAE Systems, combining Detica’s proven delivery management and security expertise with the large scale integrated service management processes of BAE Systems Shared Services, in order to deliver a solution for the FCO that allows it to achieve dynamic resilience in its IT infrastructure across the world while driving user experience enhancements and significant efficiencies and cost savings.”

The framework is available to other government departments, particularly those that work closely with the FCO and the contract win is therefore a significant milestone in BAE Systems Detica’s plans to establish itself as one of the leading providers of Service Integration and Management (SIAM) services.

The service is due to go live in Spring 2014.