General Correspondence

Next of kin and dependants
We process information of the family of our employees, contractors and workers.  This may include information of your spouse/partner and dependants, as appropriate. Your dependants may be under the age of 18, in which case you will be responsible for making decisions with respect to their information.
Before you provide information relating to your family and dependants to the Company, you must first inform them of the details set out in this Notice. This is to ensure that they understand what information you intend to provide to us, the processing activities that we will undertake and the purpose for the same.
 
This Notice should be read in conjunction with the Overview and the Definitions, including, in particular, the table of categories of information.
 

General Correspondence

 
What processing activities do you undertake that include my information?
 
You may decide to write to us, send us an email or contact us by telephone.  If you do so, we will process your personal information as needed to respond to your communication.
 
We may also keep records of this communication once our correspondence is completed.
 
We may conduct monitoring activities including filtering on emails and data/file transfers to us, and conduct investigations into security or compliance concerns.
 
What categories of information are included in these processing activities?
 
If you do contact us, we will process identity information, contact information and business information.
 
We may also be provided with additional information within your correspondence.
 
What is the reason for these processing activities? 
 
We use your information to respond to your communication and take any other actions which may be required as a result.
 
We may also keep a record of your communication, if needed for record-keeping purposes or in connection with legal claims.
 
We also carry out these activities in order to protect our business and operations, including ensuring compliance with applicable laws and legal obligations to which the Company is subject, and Company policies and procedures, and to maintain integrity and security of data.
 
To the extent that you did not get this information from me, how did you collect it?
 
Depending on the nature of your correspondence, we may secure additional personal information from other sources as set out in this Notice.
 
Who do you share this information with?
 
This information may be shared internally for the purposes described above and as needed with respect to the content of your communication.
 
In addition, some of your information may be shared externally as needed to respond to your query as otherwise set out in this Notice.