About Shared Services | BAE Systems | International

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About Shared Services

About Shared Services

Shared Services

We add real value by applying our professional expertise and knowledge to BAE Systems businesses’ operational requirements.

Our shared capabilities include:

  • Real Estate
  • IT strategy and architecture
  • HR Educational and training
  • Insurable risk
  • Decision support ( Corda and Niteworks)

Business support services


We apply best practice, common solutions and the economies of scale to services that help make processes simpler, more productive, and more cost effective.

Among the processes we optimise are:

  • IT delivery and support
  • Finance back office
  • Human Resources - pensions and payroll
  • Indirect procurement (none ‘end product’ goods)
  • WorkPlace (facilities) services
  • Air shuttle services

Why BAE Systems operates a shared service 


By harnessing the benefits of Shared Services, BAE Systems can concentrate on its core business, knowing its work is supported by our expertise. BAE Systems chooses Shared Services for:

  • Using service level agreements to record and measure deliverables
  • Implementing a robust Customer Satisfaction (perception) process
  • Driving Continuous Improvement through a passion for service excellence
  • Transparent tracking of customer benefits
  • Externally benchmarking what we offer to ensure our cost, service and capabilities remain highly competitive

Additionally, we offer: 

  • Innovation, thought leadership and expertise across our services
  • Services which are flexible, integral to, and aligned with BAE Systems global strategy
  • Seamless governance and assurance for BAE Systems businesses
  • Shared knowledge and best practice that delivers swift, practical, shared solutions