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Customer Solutions Capabilities

Our U.S. national security and Federal civilian agency customers face tough investment decisions. Every day they are being asked to accomplish a larger mission with more constrained resources. Capital investment dollars are scarce and the focus on total cost of ownership has never been greater.

To meet this challenge, our customers are focusing on mission performance objectives and close-in support. An emphasis on adaptive reuse, incremental technology refreshment, and modernization and conversion will extend the useful lifecycle of existing investments in systems and processes. Partnering with industry will help the government leverage private sector technology investment. Outsourcing will lead to greater efficiency in the performance of non-governmental functions.

The track record of Customer Solutions uniquely positions us to respond to these challenges through our three business units:

  • Information Technology provides full-service IT systems and services supporting networked and managed IT operations, as well as analysis and close-in support to the edge of the mission
  • Technology Solutions & Services provides full lifecycle technical and professional services for systems engineering, O&M, logistics, and system integration requirements
  • Ship Repair provides non-nuclear ship repair, modernization, and conversion, emphasizing dry dock and ship repair services

Our services are grounded in a commitment to delighting customers. The total focus of our 14,000 employees is on providing solutions that enhance and extend the useful life of the government’s mission-critical systems and processes. We have pioneered using performance-based contracting and customer satisfaction metrics to ensure that systems operate at the greatest level of efficiency and that services adhere to the highest professional standards. We maintain integration labs that enable us to research, develop, test, and evaluate leading edge commercial solutions to our customers most challenging requirements. We have made corporate investments in facilities and staff to provide ourselves the requisite flexibility and innovation to respond to outsourcing needs.


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