The Customer Solutions (CS) Operating Group is the U.S.-based solutions services business of BAE Systems, employing nearly 14,000 people at more than 60 locations in the United States.
With headquarters in Rosslyn, Virginia, the CS Operating Group is a leading provider of integrated technical and professional service solutions for the U.S. national security and Federal civilian markets. Its capabilities span a full suite of tailored, discriminating solutions to support the Government’s mission-critical needs.
The business is a full-service solutions provider of information systems and services and offers a broad spectrum of network and managed IT operations to provide modern, efficient infrastructure, to secure the integrity of networks, to improve collaboration and information-sharing, and to facilitate data collection and analysis.
It supplies a broad range of solutions and services in the areas of systems integration, systems engineering and technical assistance, operations & maintenance, and logistics. The company develops a wide variety of communications systems and precision tracking radars, and is one of the largest technical service suppliers to the U.S. Navy, a leader in air and missile defense systems, and the world’s largest explosives manufacturer.
The Operating Group also includes the United States’ leading non-nuclear ship repair, modernization, and conversion company – focused on dry dock and ship repair services for the U.S. Navy, other defense agencies, and commercial customers. It has major operations in Norfolk, San Diego, San Francisco, and Hawaii.
CS is the sister company to BAE Systems’ U.K.-based Customer Solutions & Support organization, led by Ian King. This linkage provides CS with the potential to leverage our global presence in the solutions and support market.
BAE Systems Customer Solutions works closely with its customers to understand their emerging needs -- providing unique, transformational solutions and services to support its partners’ requirements and maximize their resources, enabling them to efficiently and effectively focus on their mission.
Customer Solutions' Vision is:
To be a benchmark provider of integrated information technology, and technical and professional service solutions for the U.S. national security and Federal civilian markets, with capabilities that include a full set of tailored solutions and services, including ship repair, to support our customers' needs.
